At Malibu Boba, we take pride in our freshly prepared boba teas and protein smoothies. Due to the perishable nature of our products, we do not accept returns or exchanges.
Order Accuracy If you receive an item that is different from what you ordered, please notify us immediately before leaving the store (or upon delivery) so we can make it right.
Quality Concerns We want you to love your drink! If there is an issue with the quality of your beverage, please speak with a manager or contact us at themalibuboba@gmail.com within 24 hours of your purchase.
Cancellations Since drinks are prepared fresh to order, cancellations must be made before the preparation process begins. Once a drink is made, the sale is final.
Thank you for your understanding and cooperation.